1. Where We Ship
We currently ship only within the United States.
2. Shipping Cost
We offer free standard shipping on all U.S. orders.
3. Order Cut-Off Time
Orders placed on business days before 5:00 PM Central Time (CT) are typically processed the same day when possible. Orders placed after the cut-off time, on weekends, or on holidays will be processed on the next business day.
4. Processing Time
Orders are typically processed within 1–2 business days. Processing includes order verification, packing, and preparation for shipment.
5. Delivery Time
After processing, standard delivery typically takes 5–7 business days within the United States.
Delivery times are estimates only and may vary due to carrier delays, weather conditions, holidays, high order volume, or other factors outside our control.
6. Tracking Information
Tracking information is provided when available. Please allow 24–48 hours after shipment for tracking updates to appear in the carrier’s system.
7. Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Usroyalhoney is not responsible for delays, failed deliveries, or extra costs resulting from incorrect or incomplete address information.
8. Shipping Delays
Although we work to ship all orders promptly, delays may occur due to circumstances beyond our control. If your order appears delayed, please contact us and we will help review the shipping status.
9. Contact Information
Usroyalhoney
316 Cornerstone Dr, Wylie, Texas 75098, United States
Email: support@usroyalhoney.shop
Phone: +1 713-347-1340
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (CT)
Website: https://usroyalhoney.shop/